Reliance Communications — SIM No. [protected] terminated

My Mobile was not working for a month, after getting it repaired I found SIM not working, contacted call centre and Reliance area outlet, understood that the number is terminated, Call center informed to re-submit documents, still the number dosenot work. Contacted both several times, but no proper reply as to how to get this number activated again, I am ready to pay additional charge also to get the number working again.