[Resolved]  Reliance Communications — benefit for 999 recharge not activated

I wanted to get benifit o[censored]nlimited STD calls so i have choosen reliance and i bought new reliance mobile with new SIM card and immediately recharged it with 51 ruppes as per retailer suggetion so i got benifit for lifetime validity then we checked by calling on other no. then i recharged my no. with 999 prepaid plan and immediately i got confirmation and plan is activated and i checked it at retailer shop that it was working absolutely fine. But after 2 hours again i got sms that ur mobile recharged with 51 ruppes in the night 11. I thoght it might be confirmation of previous one. As per my plan i was using unlimited STD benifit and when i checked balance after 3 hours i saw my half balance has gone and i came to know that my 999 plan is deactivated without informing me. I registered complained at reliance customer care and i was totally frustated, they escalated my issue and given me complained no. and they knew that because of their system fault i lost my time and money. They are so poor that i didn't get any response from that and when i speak to customer care they talk very badly and dont try to understand problem. I have all the sms, my 999 recharge transaction ID, my complained no. with me but nobody is there to help me out. My self respect is hearted a lot and i feel very bad that we have services like reliance in a developed country like india. As a simple man i am posting this here and hoping that people here will help me because i want to prove that statement- 'Jago india Jago'.

Hum jaag gaye he par koi help karne wala hona chahiye.