[Resolved]  Reliance Communications — NON RECEIPT OF RECHARGE VALUE

I took a new connection(Mobile No. [protected]) from Reliance Mobile Showroom at Gopinath Market, Delhi Cantt on 30 Nov 2009.

While taking connection, I paid 150 rupees (49 rupees for sim and 101 rupees for tariff of 50 paise STD). As I did not received any amount, the next day, I recharged my number with Rs. 100 using ICICI Net Banking. I got amount of Rs. 90.66, but all my STD calls were taking Rs. 1.50 per minute.

When I inquired with that Showroom (Ph. No. [protected]) on 01 Dec 2009, they told me that my problem will be resolved. after few minutes, I got an sms from 52811 saying, "Dear Customer, your a/c will be credited with Rs. 50 & benifits of 50p/min within 24 hrs. Amt payable is Rs101. Reliance" .

But till date, I did not get any amount and my call charges is also Rs. 1.50/min.

After inquiring with Reliance Customer Care, they confirmed that as my first recharge was not Rs. 101, I will not get any benefit and my Rs. 101 is looted by Reliance.

Now, my question is "where has my Rs. 101 gone. I did't get any service for this amount. Is it not pure injustice?"

Please do the needful.

Manash Deb
Subroto Park, New Delhi-110010
Mobile No. [protected]