[Resolved]  Reliance Communications — network problem

HI
I AM PUJA MY SISTER NO IS DISPLAYED -[protected], IS GETTING DISTURBED EVERYDAY AFTER GIVING SO MUCH OF COMPLAIN MY SIS RECEIVED 4 COMPLAIN NO BUT NO RESPONSE IS MADE AFTER GIVING SO MUCH OF COMPLAIN PLEASE GET IT WELL SOON
THANKS

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Sir,

I ahve been using the reliance GSM services since last 2 years but this time iam facig s much of problem with the network. my calls are getting disconnected during the call time & i have been charged for that...its getting very expensive my mobile bills are at these days...

RELIANCE SIGNAL & SERVICES ARE VERY BAD...& PATHETIC.

piease take step to disappear the network problem at hazipur area po-devkhanda, dist-hooghly, pin-712614, take step

my name is iswari([protected])

we trouble in network problem again and again...bt the authority did nothing..
we want feedback..please solve our problem very soon..
regards
iswari

RELIANCE NET WORK — INFORMATION ABOUT or BLOCK THIS RELIANCE NUMBER

sir [protected] this number is sending my friend number continue vulgar sms and miss call so pls provide me the detail about this number so that i can do something otherwise pls help me by blocking this number pls help me i m in trouble thank you. please information send to my email.id ([protected]@gmail.com)

HI
I am Sharad, want to tell you that, there is so many problems in network coverage.
Kindly check the network of my area and solve this problem as soon as possible.
My address is
Mr. Shreechandra
36- Dhruv Nagar, Sikandra, Agra
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

past 10 days there have a lot of network problem in the service. we had compalined so many times but there is no response from the customer care.
mobile no.: [protected], [protected].

From: S James IATA Chennai
To: RCOMKL.CWG
Cc: Pradeep Prabhu ; [protected]@relianceada.com ; [protected]@relianceada.com ; 'Lakshmikanth P' ; 'Sajith' ; Jibu.[protected]@relianceada.com ; Vinai Gopi ; Srini ; [protected]@gmail.com
Sent: Tuesday, April 29, 2014 1:33 PM
Subject: RELIANCE - CDMA & GSM Network Issues Going on East - Tambaram, Chennai - 600 059.[protected],[protected] &[protected]


Dear Nijin Francis / Aswathy,

Again Same Problem is Going on in My Residential Area. I have raised Complaint and Ref. No:[protected]. Same problem shows on 28th Jan. 2014 & Now on a days same problem is going on... (For Your Information: See the below mail's for previous Complaint's)


----- Original Message -----
From: RCOMKL.CWG
To: S James IATA Chennai
Cc: Pradeep Prabhu ; [protected]@relianceada.com ; [protected]@relianceada.com ; 'Lakshmikanth P' ; 'Sajith' ; Jibu.[protected]@relianceada.com ; Vinai Gopi ; Srini
Sent: Tuesday, February 11, 2014 12:03 PM
Subject: Re: 'Reliance=[protected]' Re: RELIANCE - CDMA & GSM Network Issues Going on East - Tambaram, Chennai - 600 059.[protected],[protected] &[protected]


Dear Team

As per the below mail., the feedback received from the technical team is that, the serving site is TAmbarama and the said site is having some updation work and will be resolved within 1 week time. and other 6 sites are working fine and no issues. So kindly wait for some time and will be resolved soon

Thanks and Regards
Nijin Francis
CWG Kerala Circle
Ph No:[protected]c


On 11-Feb-14 11:35 AM, S James IATA Chennai wrote:


Dear Aswathy, Jibu, Vinai Gopi,

I spoke with customer care (*363) on today at 10.15 am & As per my request one person have connect to Floor Manager Ms. Kavitha. She have give confirmation "The Problem have never Resolved for that Problem Location" I told Will move to AirTel for all Reliance connection (For all UAE Exchange Reliance No's) & she told "I Don't care, you can move to AirTel & This is not my problem"

Without my Knowledge she also closed my complaint (Complaint No:[protected] & Date: 31/01/2014, Time: 10:19 am.). The problem is going on but she closed my complaint. I don't know why you people are doing this type of works.

Reliance Customer care Managers have give lot of commitments but now they are told "The Problem have never Resolved for that Problem Location" Concern Person Names: Mr. SALIM (Manager - Customer Care), Ms. KAVITHA (Floor Manager - Customer Care), Shift Time: Day Shift.


Dear Lakshmikanth / Pradeep,

What i do for the next step. Reliance People have never help to us. Ms. Kavitha have clearly explained to me " Network is running at optimum level in the mentioned location and I would continue to get same coverage strength". Strength Level "0 (Zero)".


NOTE:-(COVERAGE AREA - Tower Information)

Site-1. MCC College, (Walking Distance)
Site-2 MEPZ - Madras Export Processing Zone (Near 1/2 km)

Site-3 Ganapathi Puram (Near 1km)

Site-4 Tambaram (Near 1.1/2 km)

Site-5 Kasturibai Nagar - West Tambaram (Near 1.1/2 km)

Site-6 Chitlapakkam ( Near 1.1/2 km)

Site-7 Chrompet - near M.I.T Bridge ( Near 2 km)


Address: 22-A, Earikkarai Street, Tambaram - East, Chennai - 600 059. (PROBLEM LOCATION)

Landmark: Near Tambaram Sanatorium Railway Station & MEPZ Company. Behind: MCC College

Mobile No's : GSM:[protected],[protected] & CDMA:[protected].


Best Regards,

S JAMES |

Dear Sir/Madam,
This is to draw your kind attention that I am holding 3G Dongle SIM No [protected] which is activated on 16/05/2014 but sorry to say that after connecting through my Beetel 3G Dongle it always showing 2G network and LoopMobile(R) E-speed. I tried to mail through this SIM but failed to open yahoo/google sites and mailing you through my Vodafone SIM.
Further to inform you that I use the same Dongle for Aircel and Vodafone (Kolkata) SIM and both of which shows 3G network with satisfactory speed.
I have purchased the said SIM from M/S S G Enterprise at Pravat Center of Sec 6, CBD Belapur, Navi Mumbai, surprisingly when I connected at the said shop it is showing Reliance 3G (H) network and working well but while connecting at my residence at Sec 8, CBD Belapur, Navi Mumbai I am facing the said problem.
Therefore, you are requested to do the needful at earliest and confirm me to my Mob No [protected].
With Regards
A.K.Das
[protected]
Belapur, Navi Mumbai

Reliance iphone unlimited plan:
I bought an Iphone 5S from reliance with unlimited plan.
It was ok before one week but from last week everyday my service is being suspended in the morning.
And I have to raise complain regarding the same and network up in 4 to 5 hrs.
By asking the problem they told some technical issue going on with iphone reliance plan and it wont happen again,
but the very next same happen again and again...

forgot to mention my reliance num :[protected]

Dear Sir,

Since one week there is lots of network problem in Bhayander east Jesal Park/Asha nagar area. Problem is in GSM and CDMA both. I have complaints several times but still no solution.

Please look this issue as soon as possible otherwise we will change my provider unfortunately.

Thanks and Regards
Rakesh Das
[protected], [protected], [protected]

Hi,
Again the same problem happen to my reliance number [protected]. And its more than 24 hr now the service is being barred.
Please find below details last time i filled..

Can anyone tell me how to get rid of this plan and phone both without paying anymore?

Reliance iphone unlimited plan:
I bought an Iphone 5S from reliance with unlimited plan.
It was ok before one week but from last week everyday my service is being suspended in the morning.
And I have to raise complain regarding the same and network up in 4 to 5 hrs.
By asking the problem they told some technical issue going on with iphone reliance plan and it wont happen again,
but the very next same happen again and again...

Sir,
my no.[protected] is can't be contacted. There's a problem that if sumone tries to contact me then they got busy tones while m not on a during that time .right now m on roaming so pls sort out my problem as soon as possible .

On an average I get Reliance network for only 1 or maximum 2 hours in total! Still not able to figure out the reason for such pathetic services!!!

Dear Sir,

Sir,
I am using reliance CDM mobile last 10 years. i am residing at Bangalore
Karnataka. we are facing problem in networking. we are not getting
network from last three days.Pls rectify.
Thanks / regards,

Virendra Kumar Choubey

Hi, I am Asim Hussain using reliance gsm service number-[protected].
I am not getting any signals in my home from past 2 years..