Reliance Communications — Demand Notice for payment of outstanding notice

Dear Sir,

My neighbor - Ms.Debdutta Nag, had a Broadband connection from Reliance Communication. In July 2008, as she was going back to her native, my family asked her to transfer the connection on my name. Reliance Communication assured her that the connection will be transferred to us in 7 days. I was in Brighton (UK) during this period (from 10th Jun’08 to 02nd Aug’08). However, as we did not receive the connection even after 10 days, and I was about to return in 10-15 days, Ms Debdutta contacted Reliance Communication on the 11th day and requested for the connection to be cancelled and she paid the complete balance she owed. She was assured by the agent over the phone that the connection has been cancelled (and not transferred to my name) and when she requested to have a confirmation No. she was advised, there is no confirmation No. for cancellation. However, a month later, after she had left, the bill came on my name.

As I had not requested for the connection and never received the connection, I ignored the bill. However, the bills continued and after a few months, I received a letter on 20th Dec’08 from - M/S. SA Associates (Advocates & Solicitors) dated 15th Nov’08, Ref.No. SA/RCL/DLN/1/NOV/08, advising me to pay Rs. 3400. I sent them a letter on 21st Dec’08 for which I have still not received any response. I had requested for an early reply from them to enable both o[censored]s to play our intended role of a citizen in national security.

This is not a matter of Rs. 3400 but, it’s an Identity theft concern as I have never been a customer of Reliance Communication and it seems someone else is using my identity which is a matter of national security concern. I am a corporate employee working in a reputed MNC and I hardly stay at home for 8-9 hours. Whenever I need internet connection I take internet on my Mobile. I do not even have a post paid connection for my mobile phone as I have seen people struggling to get the connections cancelled in spite of clearing up full balance. I have not signed any of the Documents neither submitted any address or Identity proof to get the connection.

I wonder, how a company like Reliance can give connection to people without any legal documents or signatures, in this period, when we have so much of crime around. Also, they are threatening me by sending legal notice (as mentioned above). Kindly, help me in resolving this issue. Please let me know what I should do to stop further action.