Reliance Communications — Reliance CDMA connection from post paid to prepaid

Address:

Delhi

Hi,

I am Ovais Yuisuf. I have post paid connection of reliance CDMA. number is [protected]. I have given request (CSAE ID[protected] for changing post paid connection to prepaid connection on 13th july & paid all dues pending upto 13th july.
after that I got a message from reliance that your request will be resolved in next 5 days. I called to customer care many times, they told me u will get a call from concern department as soon as possible, i haven't got any call till now. After 6 days i received sms saying that "Please let us know if you are satisfied with the resolution of last service request" without resolving my request, Then i called customer care again and they said they closed my Request, and saying that i have to again re summit and do the formalities again. Sir we have tried to convince them in every manner but they are not agreeing to anything. we cant go & fight with them everyday. Hence I request you to please guide us in this.

Thank You,

OvaisYusuf
[protected]
[protected]@gmail.com