Reliance Communications — harresment in sim replacement | |||
Dear sir/Madam, This is in regard of the unnessecary harresment i got from the reliance out-let (gangtok) and Reliance customer care regarding sim replacement.my mobile no : [protected] was lost with my handset , i called the customercare and asked to get my number blocked, now i wanted the same mobile number and applied for it from Reliance outlet Gangtok [ mobile no : [protected]] . they took my application , id card, and Police FIR ,from me and gave me a new blank sim card for Rs 200, ( which was also not the appropriate price) of sim number :[protected] and they told me that my no will get activated within few hours . But now the lady from the gangtok reliace outlet flatly denies to activate my no ,for the reason that i have requested call barred in that nnumber , I called the reliance customer care and requested to unblock the number they also denies by saying i have to visit their office which is in kolkatta. Thats was embarassing for me that i m facing such a difficulty in getting my number back which is my right. This was not the first time i got unnessacry harresment from reliance , i have already faced many problem regarding online recharge , internet connectivity , and many more. If the customercare has no concern about the complaint of the customer ,its better that they can close down customer service . Since that number is registered in various internet Banking facilities and mobile banking services i m not able to sacrifice the number without getting it back once. Thanking you Was this information helpful? | |||
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Comments
This is to inform you that I Ganga Prasad Rai resident of Pachak, east Sikkim, Gangtok, would like to mention regarding that I had been using GSM Bengal Circle Reliance Sim number [protected] but I have lost my cellphone C6-01 five months back along with sim card. I've applied same no. in Gangtok reliance office 4 months before but till now i have not got any information. I mean to say that that no is very important for me because i have given that number to my important document like Banking purpose and in my resume too. So here again I would like to request you to kindly take me as important as soon as possible.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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