Reliance Communications — Unnecessary deduction of balance

I am a Reliance GSM consumer since last two months my balance is deducting unecessarily and when I try to call customer care they put me on hold but no one pick up the call last month rs30 was deducted from my balance unecessarily and day before yesterday Reliance itself subscribe a callertune on my no. and rs10 was deducted from my balance when I got the subscription message I immediately contact to the customer care they told me the caller tune was subscribed by the company and they have deactivated it immediately promising me that my money would be refunded within 72hrs and gave me a complaint no.[protected] but not a single rupee is refunded till now and when I consult them again they told me that the deduction was correct you were using that services and the person who previously recived my have filed that the money taht is deducted are the usage charges for that service and not a single rupee would be refunded.Thats how Reliance Telecom is cheating with their consumer.

I Isha Agarwal having a reliance number of [protected].This is to complain the Indian Consumer Customers that there is unnecessary deduction of the balance of Rs.30 for the third time without any request of the activation of any scheme. This is very much disappointing that the reliance services are so much unsatisfactory. I want the company should refund the balance now.

i owe the reliance number i.e [protected]. i m very much disappointed wid the reliance services as rs.60 has been deducted from my balance account for the 5 th time unnecessarily.Refund the money or will have to change the number and wil have to get rid of the useless reliance services.

i am owing a reliance number that is [protected].......i am very desappointed with reliance services........they keep on deducting balance unnecessarly.....they have deducted rs 60 from my balance.....its a vey bad tendence.....i am losing faith on reliance....i will be very pleased if you compensate my balnce with rs 60.......i will be very thank full to you

i am a relaince prepaid customer mob.no. [protected].my account balance was deduced by Rs. 30on 13th of dec.When i contacted the customer care i was told that it has been deduced due to subscricption of some sai baba services.....on RWORLD.But i want to tell you
1.i did not used RWORLD that day,hence not subscribed it
2.i did not received any subscription sms or any such detail.
3.no content of the service like any ringtone,wallpapers etc was provided to me
my compaint no was[protected] i was ensured by customer care that it will be unsubscribed within 24 hrs. and the balance was not refunded.
on 13th of this month again rs. 30 was deducted .on calling up the customer care i was informed that it is due to renewal of that service ,i explained them in detail that the service had already been unsubscribed but even then the balance was not refunded.I also complained to the nodal officer of reliance telecom ,DELHI but i did not get any proper response.

i request you to kindly look into the matter help me in getting the amount refunded.This problem is not only mine but many other customers also are suffering of this money making policy of RELIANCE ....and hence it is against public interest.

yours truly
BHUSHAN PANDEY
contact no. [protected]
address A 232 pandav nagar
new delhi 110008
[protected]@yahoo.com

Reliance Communication is THE WORST !!!

Every 10 days they kept cutting Rs 10/- from my balance for no reason at all.

Today when i got sure of that,I called upto find that I have subscribed for 'latest cinema news' package.

The customer care lady said i receive msgs everyday about movies but that is a blatant lie..I never got till date any such msg from reliance ever.

They also told there is no way of refunding the money.

Reliance is out there just to rob from poor people.

Sir,
My balance is being deducted for the service which i never activated. Few weeks before 10rs was deducted from my account for any vas service and today again 10rs was deducted for any vas service. Sir plz compensate my balance . And deactivate all the vas services from my phone.
Thanking You
Shivam Chandra
Relaince mobile number - [protected].

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

sir, i am the user of reliance number.. my no is- [protected]. the company is deducting my balance again and again.. on 20/02 they had unnecessarily deducted my 10rs.. i registered complain then they returned it to me giving excuse that you have activated this n that service which i had not. then again next day the did the same.. this thing happend to me 3-4 times.. now they are even not taking my call on customer care.. please hepl me out of this.. yesterday again they had deducted my balance..