[Resolved]  Reliance Communications — mobile balance

RIM — belence cut gaya hai

aaj date[protected] ko apne aap hi 4:18 pm par mere acount belence se 20 ru. cut gaye hain. aur apne aap hi FMIndial pack activate ho gaya hai. plz FMIndial pack ko deactivate kijiye aur mere 20 ru. lautane ki kripa karein.

WIth out my knowlodge my amount of Rs.20/- has deducted from prepaid balance. I have even not selected any choice or even does not entered into the R.World services. Unexpectedly the amount has deducted and i did not enjoyed that offer. Please refill my amount back to my phone number [protected].

DEAR SIR,
MERA MOBILE NO. [protected] RELIANCE HAI. ME 25/04/12 SE 05/05/2012 ROMING ME THA . MAINE RIM NO. NOT RECHEBLE OR SWITH OFF MODE ME CALL DYVERT
FECILITY LIYA THA. 25/04/12 KO MERE A/C SE RS. 105-00 LEPS HO GAYA. C. CARE PE COMPLAINT KIYA TO BATAYA KI GALTI SE AAPKA AMOUNT LEPS
HO GAYA HAI 48 HOURS ME AAPKO REFUND MIL JAYEGA. COMPLAINT NO[protected] ..
48 HOURS BAAD CONTACT KIYA TO BATAYA KI MERA CALL DYVERT HUYA THA JO CALL 2 HOURS KA THA. JABKI ME ROMING ME 2 YA 3 MINITE SE JAYADA BAAT HI NAHI KARATA. YA FALTU CALL RECIEVE HI NAHI KARTA.

LEKIN MENE JIS TATA NO. PER CALL FORWED FECILITY LIYA THA US KA CHARGE 1 RS. PER MIN. THA . YADI MAINE 2 HOURS BAAT KIYA HOTA TO MUJE
120-00 RS TATA KA BHI CHARGE LAGTA THA. LEKIN TATA ME KOI CALL BHI NAHI AAYA AOR KOI CHARGE BHI NAHI LAGA.


26/04/12 KO MAINE VAPAS 120-00 KA RECHRGE KIYA 27/04/12 KO 13:12 BAJE MERE PAS RS.112-53 BALANCE THA AUR 17:30 BAJE VAPAS RS. 112-50 MERE A/C SE LEPS HO GAYA . C CARE PE CONTACT KIYA TO BATATE HAI KI 27/04/12 KO 17:21 BAJE 2 HOURS KA CALL DYVERT HUA HAI. LAKIN YE CALL MENE RIM NO. SE HI RECIVE KIYA THA [protected] IS NO. SE CALL AAYA THA, JISKA CALL DURATION 44 SECOND HAI, JO ABHI BHI MERE INCOMING CALL HISTORI ME AVAILABLE HAI.
55333 SE BILL KA DETAIL BHI MANGAYA ESME BHI KOI CALL 2 HOURS KA NAHI HAI.
TATA SE MERA KUCH BHI BALANCE CUT NAHI HUA HAI. YADI TATA PE CALL DYVERT HOTA TO TATA PE BHI 120-00 KA CHARGE LAGTA THA.
RELIANCE C CARE PER MAIL KIYA TO BATATE HAI KI HAMARE PAS CALL KA DETAIL NAHI HAI.
.

SO PLS SIR MERE RS. 105 + 112-50= 217-50 REFUND KARVAYE.

THANKS,
RAJESH GEHLOT
J M TRADERS.
PUNE
[protected]

first i recharge Rs-39/- sms pack, recharge sucessfully, one other recharge sms pack Rs 19/-,this pack activated from mobile company, i dont no how's this possible, then i call customers care no reasponse given me, Rs-19/- pack vallidity 15 days & Rs-39/- pack vallidity 1 month. both service activated same day . end 19 rs service pack naturally end 15 days , but Rs-39/- service pack deactivated same day

one pack -39 (valdity 30 days ) service provided 15 days
2nd pack -19( activated from company)

Reliance — balance

i am lost my balance 15 rs.
my mobile no is [protected]
so refond me my balance
my email id is kapil.[protected]@gmail.com

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care