Reliance Communications — Money getting deducted abruptly-long pending issue.

Address:

Chennai, Tamil Nadu

I had already complained the same once before - Automatically money is getting deducted from my account of some or the other not-required services, which i haven't aknowledged to provide. On complaining the same i got a call from customer care- SANDEEP on[protected] and he deactivated all services. But on the very NEXT DAY i got my money deducted again by what i don't know. they are not even telling why are they deducting the money and if you call customer care they 'll say that they don't have the necessary code to unsubscribe the same.
The only thing that i am still with reliance is the 799 plan i am using. nevertheless there is nothing good in this n/w provider to stick with.
1.N/w does go away once in a while in the area (vandalur, chennai) for a whole night and then return on morning.Most probably it is also getting bored out and going out for a vacation.
2.I am getting this problem since many months and you can see that i have seldom recharged after that because as soon as i recharge ,reliance takes my money for some or the other unwanted services.
3.Customer care is really killing and *333, Rcare- whatever numbers are there- calling to them is like entering into an hell where you had to struggle to find your way out. why they can't make it easy and satisfying ? Cusotmer care is there for providing a pleasant & satisfying service. But calling them is like you had another problem. Though talking to sandeep was really good .He was good enough to make me forget my tryst with reliance. Had some one who is taking care of the company has ever called & checked once.It's a total mess.


-siddharth.
No.-[protected]
[protected]@gmail.com