Reliance Communications — deactivate one message pack

Address:

Odisha

actually while i was in roaming 14rs msg pack was not working so i had activated 39rs msg pack also..now after 1 month they asked for renewal for both..but i sent request to deactivate 39rs msg pack...but it was not deactivated & from my main balance both 14 & 39 rs have been cut...plz deactivate 1 & return my money back..my phone no is [protected]..