Reliance Communications — Pay back the remaining amount after termination

Address:

Kurnool, Andhra Pradesh

Respected Sir/ Madam,

This is a Problem that has aroused some months back. The problem we were shifting to a new house so that we want our Fixed WLL phone terminated. And it was done on February 22, 2011. We have cleared the final bill amount and had requested for the adjustable amount from our deposited amount of Rs. 1000. So the adjustable amount finally was Rs. 743 and it has not yet paid to us till now. After terminated process for the phone had got completed we had changed our billing address and we had also kept a request letter with the proofs of the present billing address to them.

But I whenever go to the Reliance outlet no fool answers me in right way. Each and every person including the store manager will be having a very sleeping, careless and a very disgusting face. Not only me if anybody ask some question they wont give any answer that is because they are well trained. For example if anybody comes and ask a Query one person who was asked diverts it to other and in this way the prople will be waiting starting from the morning till evening.

whenever I ask anybody about this query everrybody used to give a new number everytime and tell me to call to that. So the Persons are starting from the first visit are PAVAN KUMAR, BHANU PRAKASH, SREEKAR, and at last Thakur Man Mohan Singh. By calling everybody many times and they making me hold on the line for several minutes, I have lost almost Rs. 250 for them sake.

One more thing is that the last person Thakur Man Mohan Singh has some memory loss I think so because Every time I call him he used to say that to call him if it is morning call him evening or if it is evening call him in the morning.

I ask you a question why are you people so reckless. why your services are not good according to the company protocols.

Bull to the India's Number One Network.

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