Reliance Communications — Postpaid Connection Request has not processed

Address:

Pune, Maharashtra

Hello,

I have a Reliance Datacard [protected]. When I have purchased, it was prepaid connection after that I want to convert it to Postpaid connection hence I visited to Reliance Webworld at Bajirao Road, Pune branch on 28 Apr 12 and asked about the procedure to convert it into Postpaid service. Also I have given all the required document (Passport xerox and Photo) and filled up the form and submitted.

They told me that it will take 7 days to process the same. But till today (10 May 12) it hasn't processed when I asked to customer service people, I got the reply there is no such application or request they have received. When I am trying to contact to webworld through phone I am not getting any appropriate answer or at least what is the pending action which I need to do.

Now the service center people are suggesting to recharge it so that you can avail the service. But why should I recharge it if I already given the application to convert it in postpaid and also wait for the sufficient time which the Reliance people told me to complete the process.

Thanks,
Shashank