[Resolved] Reliance Communications — Unfair deductions | |||
I use a Reliance GSM prepaid connection bearing [protected] and have observed that over last 6 to 8 months that Reliance subscribes various packs(ricket,shayari and caller tunes) on my number without taking consent or approval from me and the amount corresponding to that are deducted from my balance directly. And when i raise a complaint for the same i don't get proper resolution to the same. I want going forward no new subscriptions are made towards my number and all the amount that has been deducted unfairly from me till now should be refunded back to me immediately. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
me reliance upbhokta hu mera number [protected] hai, dinank 17 or 18 july ko mere main account balance me se lagbhag 150rs bina bataye kaat liye h or jb maine aapke customer care per baat ki to mujhse kha ki 2 din ke ander aapke paise aapko mil jayenge jab 2 din baad b paisa vapas nai aaya to maine vapas call kiya to mujhse khte h ki hmare database me sirf 3 din ki information rhti hai abi aapka koi paisa kta hua nai h or mujhe mera paisa lotane se mna kar rhe hai.
Reply
Hi,
On 1st july 2015 my number [protected] got deducted by Rs156 for net recharge which i have not called. Then when i start using net i have 590 MB bal and when i stop using it i still have 6 MB balance left but now they have deducted around 600-700 bucks from my account. Reliance are doing harassment to customers. Also Reliance dont take calls on 198. When i call on that no they are busy after so much of irritation they picked up the call and told that they need to talk to senior manager and they cut the call. My money is important to me. Reliance are cheating people by deducting money. Reliance are looters. Please dont use their services. Reliance are not giving me any explanation about the deduction. Reliance is making fool out of people.
Virendra Agrawal
[protected]
On 1st july 2015 my number [protected] got deducted by Rs156 for net recharge which i have not called. Then when i start using net i have 590 MB bal and when i stop using it i still have 6 MB balance left but now they have deducted around 600-700 bucks from my account. Reliance are doing harassment to customers. Also Reliance dont take calls on 198. When i call on that no they are busy after so much of irritation they picked up the call and told that they need to talk to senior manager and they cut the call. My money is important to me. Reliance are cheating people by deducting money. Reliance are looters. Please dont use their services. Reliance are not giving me any explanation about the deduction. Reliance is making fool out of people.
Virendra Agrawal
[protected]
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