Reliance Communications — RELIANCE 3G NETWORK AND SERVICE PROBLEM | |
Dear Sir,
I am having a Reliance 3G connection no. [protected] since 02 Jan 13. I am not getting 3G network since my last recharge i.e 26 Aug 13. Every time when I lodge a complaint, after a few days I used to get a SMS that “your service request has been processed”, and nothing happens to the problem. With each complaint I am getting assurance and a new date by then my problem will be solved.
2. I would also like to inform you about the attitude of Reliance customer care executives. They used to behave very rudely and used to give wrong informations. I have made all efforts to convey my problem to Reliance Communication, but no one has done anything and my problem still persists and there is no chance of getting my problem solved since no one is taking my problem seriously. Being a common man I do not have any other option.
3. I have recharged my number on 26 Aug and it will lapse on 25 Sep 13 and I think I can only run around Reliance offices. I am only asking for the service which I have paid for. In view of the above kindly arrange to rectify the problem and look into the matter. I may be compensated accordingly.
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