Reliance Communications — Services has been renewed and balance was deducted without permission

Address:Ballia, Uttar Pradesh

Sir,
I have recharged my reliance cdma mobile number-[protected] with Rs39 for sms pack and Rs 19 for local [protected]@30 paise/minute(10PM-6PM)at the date[protected],but I activated this service at that time only,but these services has been again renewed at the date[protected]. and my balance was deducted of Rs 58.they didn't inform me ,no any message has been given and i am also in roaming. then i called the complaint number-198 and explained the problem.then the customer care person told me that 'Sorry sir your money will not be refunded',but at that day i didn't receive any call from company with regarding to renewing these services

Sir they didn't take my permission for renewing these services.what is this?is that a legal policy
of company?i want to please refund my money of Rs.58.
Sir please do the needful aspt.

Name-Himanshu Kumar Dubey

Mobile No.-[protected]
[protected]

Area-Delhi
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