Reliance Communications — wrongly charged calls

Address:

South West Delhi, Delhi

i had taken a Reliance GSM connection([protected]) on the name of mithlesh rai and recharged it immediately after it's activation on date 1/02/2011 with Rs. 86 in order to activate a plan , this plan will convert my calling rates to 1 paise /sec for every local or STD call.
it's been nearly a month now but my plan has been not activated from service provider side . i had a message confirmation of that recharge in favor of my statement.
i have called in customer care 3 times but they said "we cant help you because of technology up-gradation" .
i have registered my complaint in customer care also via email but they only says "our executive will contact you shortly" .
Now i cannot bear it more thus want full compensation form my service provider for each call i have made from date of activation it the day of activation of the opted plan .
i believe this forum will surely help me .
here are some other details of my connection :-
Circle- New Delhi circle, Dwarka region
disputed calls- all local and STD calls i have made from day of activation of service
Date of dispute : 1 feb 2011