[Resolved] Reliance Communications — Tower is working only on electricity | |||
we Are facing the network problem i m fedup with this company... there is nobody in this reliance company who can help us... All are working only for pay in Reliance and nothing else... from 2011 we are facing network problem during absenty of electricity when the tower is 10 footsteps after my house... plz help us our Doongle, 3g packs, net packs, unlimited talking packs are useless because of no network...i have talked many times to our Tower head (ZSM) AFROZ AHMAD (cell number +[protected]) but he is ignoring us... I ThinK this AFROZ AHMAD is not any Tower engineer he is anything else... Our ZBM ARSHID AHMAD (cell number [protected]) He is in waiting from last 5 days an is not recieving our call... they are working only for pay... our J&K Head VIVEK JASROTIYA (cell number [protected]) also not receiving our call... our tower is working only on electricity... i think i m working as caretaker of reliance when i call them our network system resumes when i don't then we are without network...many Relaince teams visited the spot earlier they also had done nothing... now tell us what to do???????... FROM ANCHIDORA ANANTNAG JAMMU AND KASHMIR, PIN 192101... my alternate Number [protected]... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
employed — Poor tower
Dear sir,I have been using Airtel for more than 5 years for my 4 CUG lines out of 40 lines we had and there was not problem ATALL up to three months before and I was getting full tower inside and out side of my home. But for the past three months the connectivity is very poor and many times I could not talk in emergency situations. I have given the complaints , No.. F[protected] and I was assuered that the problem will be solved soon.
If the problem is not solved before 15.09.2009, kindly refund total advance rent you have receivedfor all 4 lines and please note that the recent mobile service providers like IDEA, DOCOMO are providing very good service in our area.
I really suprise, what happened to Airtel?
P.Veeraswamy
16, Weavers' Colony,
Ondipudur,
Coimbatore -16
[protected]