[Resolved] Reliance Communications — Value Added Service activated without intimation on My Mobile no. | |||
Sir/Madam My reliance GSM mobile no. [protected] charge Rs.21 for LOCAL VOICE PACK on 22/06/2013. But this pack is activated without my intimation. In the past also same pack is activated without intimation at that time I called your customer care on 198 to deactivate this service permanently. But up till now this service is not deactivated and every month i charged for Rs 21. Please deactivate this my LOCAL VOICE PACK and refund my Rs 21 to my balance as early as possible. Customer care representative is not giving any reference no. for complaint when i am calling to on 198. On 25/05/2013 i give same complaint on https://www.consumercomplaints.in. Regards, Samir V kaneriya Mobile no. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
11 Comments | |||
Comments
Reliance India Mobile — Activation of Services
Respected Sir/Madam,I am a prepaid mobile holder from Reliance India Mobile and my no. is [protected].
I phoned to Reliance Customer Care to clear my doubts of repeatedly reducing my prepaid balance and then I come to know that my phone number has some chargable facility activated so they are charging Rupees which I never subscribed for.
I made an argument for the a service which I have not subscribed for. The customer care executive accepted my complaint.
they logged my complaint but not given me any complaint number by making excuses that their computer is not working a. I have phoned three times but I found every time a new person to convince this matter.
Lastly on third time I got the answer that they will discontinue the services which i had never activated.But till now no action has been taken & my balance is still deducted without any cause.
Thanks & Regards
Paramjeet Singh
6/1, Harish Chandra Nagar,
Bulandshahr(U.P- West)-203001
Mobile: [protected]
My No. is [protected]. I have a similar complaint.My prepaid balance is showing reduced balane for the services I have not activated. My handset does not support those services
Reliance GSM — Value add service charged without using service
I am Kumar Mridulesh .My No. [protected].Without request they activated various value added service .and charged from the account & after complaing the deativate the service and didn't refund.
They charged 3 times for music pack within two month.
and recently two days back againg the deducted Rs.30/.
Pls help.
Thanks
Kumar Mridulesh
Reliance Comm. — VALUE ADDED SERVICE
RELINCE is providing certain value added services(JOB ALART). ALSO NOT REQUED SERVICE PLEASE DEPOSIT MY CUT CHARGESTHANKS
I am Satnarayan, My Mob ; [protected]
DEDUCTION OF MONEY WITHOUT USING SERVICE
Past three month or more 30 rupees deducted from my prepaid account for service of Astrology every month on 12th. I am neither asking for any service nor using the service till date.Kindly stop immediately (deactivate the service) and refund the amount.
please help
DEDUCTION OF MONEY WITHOUT USING SERVICE
Past three month or more 30 rupees deducted from my prepaid account for service of Astrology every month on 12th. I am neither asking for any service nor using the service till date.Kindly stop immediately (deactivate the service) and refund the amount.
please help
Reliance Communications — Mobile Service
I am the user of RIM from the Establishment.I still uses your first LG CDMA handset.
After about 7-8 years obviously it creats some problems.
Now you also have your GSM network.
Then why you are not giving my same number to GSM card.
I already complained this issue many times.
Tell me your final solution?
otherwise replace my CDMA phone in free of cost
Reply. I am waiting.
Hi,
Sorry for the inconvenience caused, Please provide us your contact and location details so that we can resolve your issue soon. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team
Sorry for the inconvenience caused, Please provide us your contact and location details so that we can resolve your issue soon. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team
Hi Customer, Please provide us with your contact details so that we can get in touch with you.Regards, Reliance Communications Online Support. Your feedback is important to us. Keep Posting!
Reliance Communication-Mobile — unsatisfactory service
M/s. Reliance Communication.Dear Sir,
We are having your CDMA connection [protected] since 3 years, and all the payment are paid as
per due date, even our deposit 500/- is there with you.
We have received the invoice copy on 25th may 2011 and co. has deactivated my STD facility on
26th may due over usage of credit limit. Even my credit limit has not increased, we are regularly
making the payment on time you can check our past record of our billing and payment cycle.
We are very disappointed that my STD facility deactivated without checking past records.
This intends us to switch over to other service providers in which we get better service and tarif plans.
An early reply is highly solicited.
With kind regards,
Amit Agrawal
M[protected]
<<<>>> <<<>>> <<<>>> <<<>>> <<<>>> <<<>>> <<<>>> <<<>>>
ASHIRWAD MARKETING CORPORATION
(Yarn & Fabrics Merchants & Exporters)
A-15, 4th Flr. Sumel Business Park-I, B/h. NCM., Raipur Gate. AHMEDABAD-380 002.(Guj.)
Phones : +[protected], 22163153, 30261115 Fax : +[protected]
Mail : [protected]@ashirwadgroup.in
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
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Reliance Communications — Cell phone recharged, no outgoing call
sir,my doughter live in bihar & I want to recharge from lucknow but I have not any demo mobile, how it possible from bsnl land line phone
please suggest me
thanking you
ashok