[Resolved] Reliance Customer Care — failure to get recharge offer/talktime | |||
Dear sir/madam my name is suresh presently staying in Chandigarh,i have reliance cdma Andhra pradesh no. [protected]. Recently on 31Dec2012 i ve recharged with Rs195 from one of the recharge shop in Chandigarh,Actually am not knowing that currently there is no offer for that amount denomination on reliance cdma number in Andhra pradesh,but with previous knowledge i recharged with that amount on that number now neither i dint got any offer activated nor talktime for that recharge.When i called to customer care senior member name des raj of Chandigarh circle told that they are not responsible for that matter and he told me to contact retailer through recharge shop now the retailer also telling the same that they are also not responsible,recharge is done you cannot get any amount back. Now my question is that if recharge is done then i should get any offer activated or talktime but i got nil.so i am complaining you to solve this problem and get my recharge amount refunded or talktime. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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offer — Customer Service
I wanted to share with you the bad experience that I had in Reliance Fresh which is in Thirunagar, Madurai.I am the regular customer for reliance fresh. Every week ends I will go there and purchase.
When I was there on 8th March, 2009, all sales person are running to one area to take hot packs.
They are giving rush in the pay counter and taking each person has taken 4 or 5 hot packs them self.
After that I came to know that suddenly one offer has come it seems…. So they wanted to avail that offer.
Its ok.. but, somebody actually came there and asked for that hot pack, they told everything has been sold and
They didn’t bother about customers.
Most of them felt sad and left from that place.
Some times their response was not good.