Reliance

8 Reviews

Nileshvk Nilleshvk on Aug 14, 2012

deduct balance

dear sir ,
i have reliance no 7304245444 named Ravi Vishwakarma , many times i have log complaints for deduct unknowen balance , and u r company not solved my problem , when i recharge my no than every time deduct unknown services charges and i also contact reliance customer and they can't give any reply , i m facing this probelm last 5 or 6 month plz give me the solution's or cut my connection .........plz do the careful.........

7 Comments

Comments

jindalshrey42

Reliance - Yamunanagar, Haryana, India

Hello,
Reliance Mobile GSM communication service deducted rs 30 from my balance my no is 9541889442 they said I have subscribed for caller tune service that’s why they deducted rs 30 from my balance but they have no answer who subscribed for this caller tune service. Earlier one month ago they did the same thing but at that time they refunded rs 30. Now they are saying they can’t refund more then once.

First who given the permission to deduct 30 rs , in any case if they deducted by mistake then why they are not refunding my money.
Its really looking cheep.
Moreover its many time happened they activated caller tune service with out any user’s permission and deducted the balance.

Please look into this issue. Its not only happened with me it’s a common problem.

Thanks
Shrey Jindal

nagmanibhushan

Reliance - nagpur, Nagpur, Maharashtra, India

Now a days reliance company is doing his mercy on mobile numbers.
They are deduct balance from mobile and when we are calling to costumer cear they are saying that you have activate that pack your self so there is no way to return money such a case is happen with many numbers some one are such that +919569181161, +919023608334 ,. please take a action about that.
please tell me what we have to do on <nagmanibhushan3@gmail.com>

Mar 27, 2012 by

Nileshvk Nilleshvk

Reliance - nagpur, Nagpur, Maharashtra, India

hello my name is ravi vishwakarma from nagpur and my no is 7304245444
i was complent last 4 months and i couldent satisfy u services
when i done my daily recharge than everyday deduct my balance of unknown services
u u dont provide service so cut of my connection
and when i m calling cust. care than they reply me and services is running but i dont activate any other services in my mobile and they told me give me my deducted balance but they r not sending my balance

and everyday i disturb u r like stupid behavior so plz take it action fast as i wish

Aug 17, 2012 by

RCOMcare

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

Aug 22, 2012 by

RCOMcare

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

Nov 27, 2012 by

sonu kr

Reliance - rajgir, Nalanda, Bihar, India

dear sir
i am sunita devi.my mobile no is 9334506115,i subscribed the callertune 13/11/2012 that time reliance 30 rs deduct money.26/11/12 again reliance deduct my money,i called customer care 198 and get information it so happen good for caller tune.so i think its not good.

Nov 30, 2012 by

RCOMcare

Reliance - rajgir, Nalanda, Bihar, India

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care