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Reliance Digital - Misbehaviour of Reliance digital Employees in Shipra Mall

 
10 Reviews
User
  Amit
On 16-06-2008, I bought a JABRA bluetooth headset from Reliance Digital, Shipra Mall. However before the buying the product I asked them to check the compatabilty of the same with my Mobile Phone. In lieu of this they commited that this product is compatibel with your Handset and it will do all the related functioning. After buying the product when I tried to pair the headset with my handset it was taking 4-5 times to get it paired and MP3 player was also not supportive, which I had cleraly mentioned to the sales girl at counter.
Later the floor supervisor MR. AMBRAISH GHOSH came into picture and he simply put all the blame on me & misbehaved by saying using the words like " SHUT UP", he can't help me, etc. and also having a very Sarcastic smile with his Colleagues. He litterally put all the blame on me and said that I shlud have known about the featues of the JABRA Bluetooth Headset. However I, as layman, should have been told whether the headset is compatible with my headset or not.
Complaint comments 9 Comments     Updated:
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Comments

N
User
TwokhZ  
 
So What Happened after that, did you get any replacement?
Anyways, I am going to Reliance Digital today for Shopping, I will look out for that Ambarish Ghosh, and give him a hard time. For sure, people like him shouldn't be in Customer service related jobs.

Regards,
2KHz
 
I bought a window AC 0f 1.5 ton capacity of LG make from Reliance Digital, Shipra Mall, Ghaziabad on 10-07-08. Model No LWA18G2DF1, Serial no of the product is 804NLBC014311. Reliance Digital charged me Rs. 600 for installation. I had asked why they were charging as high as rs. 600 hundred when other dealers are charging only Rs. 250 to Rs. 500 at the most. They told me that installation shall be done under supervision of highly experience technician and quality hassle free installation shall be ensured. The AC was installed at my house no mentioned above on 11-07-08 by. Reliance digital sent only a carpenter to installed the AC, who lacks the even basic knowledge of an electrician, did not follow the instruction given on the manual and could not give any answer to our query about the functions of the said AC. He hurriedly installed the unit and charged me extra Rs. 230 for wire and plug, despite I had already paid Rs. 600 for installation to charges to Reliance Digital. Please look in to it. I am an old customer of LG. The most of house hold appliances in my house are of LG make. I have another AC installed in my house also of LG make. I was bonafide and satisfied LG customer. But this time I had really a bad experience. Looking forward for your care and support.
A
User
bbbalu  
 
that ambrish dude shud not have done that though..not fit for Cx experince
 
I am listning sir...Please forgive me I have small childrens and a grown up wife. Please. Have mercy!
 
I partially agree with the Complaint above.. Had I read these comments earlier I would have not bought the Digital Home Theater from the store.

My story

I bought the HT and it was said its price is 10499 and when I went to the billing counter it was 10999..I got shock that how can geant like reliance be so bad at this. Moreover I was promised for the installation of the same in 24 hours and now its 96 hours and no one is responding. When ever I call at the store either no one picks up the call or if they do so then "in few minutes we will call u back". WHEN BACK DUDE? I have not receieved any call till time. I am really shocked and surprised to see this kind of behaviour. Looking fwd for the solution at the earliest.
N
User
Him  
 
Does anyone from Reliance management is reading these comments/complains and taking any actions.
 
sir i purchased one laptop as well one digital camera worth oof rs 50 thousand, at the TIME sellg of product every body was after me, as soon as made payment, i become a stranger for them.i called them the next day that i am NOT satisfied with camera performance, & i want to change this product.they replied pl come today and get it changed.anyhow i visited the showroom ad met the manager and reqquested him to get camera changed, however i was ready to go higher price.But mr PURI body language as well the behavior towords me was very rude, and he thwown my product on my face and said GET lost.I need the strict action must be taken & OTHER STAFF surroudned me that time. i am also working with HERO HONDA as service manager but never behaved such. My request to you is camera must be changed to higher quality, othervise there is no option left for me to complaint in consumer forum.HOPE U WILL HELP ME TO SOLVE MY PRB . THK
 
Guys, these guys are impossible. They just do not know how to work. Anyone who feels cheated - Please file a notice against them in consumer court and you'll see the instant reaction.

Thanks,
Deepak
N Jun 3, 2012 by
User
luckey2691  
 
I went to reliance digital shipra mall to bye fully automatic top loading washing machine. As they do not have all models only one piece available. Sale representative miss behave and told if you want to bye bye his one other wish go out, also requested cataloger but misbehavior. If reliance do not have all product why dis paled information on network???

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    Reliance Digital - Misbehaviour of Reliance digital Employees in Shipra Mall