[Resolved]  Reliance Fresh — recharge fail

Complaint Details : I. rajen siroya, did a recharge of rs200 from reliance
fresh (hanuman nagar, ngp) on my mobile no.[protected].
it just credited only 2 paise
so i ask reliance communication for the same .
after a lot of discussion rel comm. suggested that they can reverse the
process and cancel the recharge done...
so i allowed them to do the same ... and rel comm. have done their job
succesfully

but when i ask reliance fresh for my money back, then denied.
then i assured reliance fresh by speaking to reliance comm. in front of
them that they have cancelled the recharge done and have to return my
money and also provided me with the transaction id no. [protected]
but then also reliance fresh was not ready to cooperate and did not return
me my money back.

after lot of arguments i call again the rel comm. and ask them for the
mobile number to which the the money was been back credited .
they provided me with this no. [protected].
the also provide me date at which the money was back credited viz. 14-7-08

i then provided this no to reliance fresh but then also they were not
ready to cooperate and return me my money

this is what reliance fresh had actually done with me
its a simple case of 420

i request you to take strict action against them
Consequences : it resulted a damage of rs 200 to me
as i have paid the amount but the rechare was also reversed back from my
mobile


for more details u can also contact me at [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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