Reliance Fresh

2 Reviews

kamalharpalani

Overcharging & misguidance

On 8th August 2010, some items along with grocery items were purchased from Reliance Fresh outlet, at Savitri Nagar, New Delhi vide invoice / cash memo no C1164 #0173 13:12:07 8AUG2010 (S02799 R003) for Rs. 2962.74.

Chunky Chat Masala printed MRP Rs. 35.00 was charged Rs. 37.00 which against the fair trade practices. It is horrifying the organization claiming to offer products below the printed MRP is indulging in such malpractices. Even 2kg of reliance sugar with Brooke Bond Red Label advertised in the local papers was denied on purchase. This amounts to gross case of cheating to attract customers with false offers. Though I have not checked the MRP & the amount paid on each and every item purchased, it shall not be astonishing to find many more such overcharging.

A strict vigil is prudent to ensure avoiding being dragged to consumer forums for such misrepresentations.

Kamal Harpalani
kamalharpalani@yahoo.com
9810221469

1 Comment

Comments

Aug 10, 2012 by

sharmapiyush1

This is regarding Reliance KAROL BAGH BRANCH overcharging for MAAZA 1.2 LT BOTTLES with INVOICE NUMBER- C5191, #0179, 11:46:15, 10AUG2012.

As per Newspaper (DELHI TIMES, TIMES OF INDIA), there is a discount scheme/OFFER going on from 10-19th AUG 2012.

As per newspaper advertisement, MRP of Maaza 1.2 L Bottle is Rs 55 and Reliance fresh offer is Rs 30.

But when I purchased it from KAROL BAGH branch (S02633), they charged me Rs 35 instead of Rs 30. I conveyed/clarified my concern with Store Manager Mr. Anant Negi and the billing person but they said that they are selling Maaza at Rs 35 only.

Then I called Customer Care number 1800-102-7382 and got registered my complaint.

Also, there are many offer products which Karol Bagh branch is hiding from customers.

Kindly looking into it.

Regards,
P Sharma
Karol Bagh