[Resolved]  Reliance Fresh Stores — MISBEHAVIOUR OF STAFF AND GUARD

Reliance Fresh Stores — misleading customers regarding offers

I had purchased some items from reliance fresh on 2nd October 2008 from PANDAV NAGAR, near mother dairy, new delhi - 110092, There was a offer mentioned in all prominent places in the store stating " buy products worth 299 and get an discount of Rs. 10 on purchase of any RICE, DAL, ATTA".
I had purchase more than Rs. 350 but i was denied of the offer .
More over there was no systematic order in the work flow in the store . I was astonished to see that a brand like reliance is being operated in such a unorganised way.

Buddy, nothing new the staff deploy are any store of reliance fresh are patahtic.They cannot speak proper hindi forget about english.The same has happend with me .I purchsed Head & Shoulder Shaampoo which has written Rs 20 off on MRP but I was denyed this.
When asked they simpley said i[censored] wnat to buy it is OK or leave it.

Pleaase report to Reliance. They will immediately remove the staff

regatds

sks3010

Dear Sir,

Thanx for your quick reponse, pl provide me the reliance email id so that we may launch the complaint against these peoples.


With regards


Charul Gupta

I hope you may contact at the below given mail. Try to obtain more details from Reliance website

regards

sks

[protected]@reliancefresh.info

Respected sir/madam, on 27th May, 2011 at Reliance fresh, Thakur Complex, Kandivali east, an incident related to misbehavior of the staff member occurred . The staff members did not know how to behave or request to the customers. When customers are standing in the que the staff member (looks: tall height, big eyes - as i dont know his name) comes and keeps some other customers basket from other que and keeps in front of mine without asking my permission or requesting to allow her to check out first due to what ever problem. When asked to the staff person why did he do this, he said the machine was not working but after his act, he billed 3 customers, how did the machine work after her basket was kept in between of the other que? When this matter was taken to the manager "Aniket Thakkar" did not show any of his managerial skills as he was quite and did not bother to solve the problem instead he just left without saying a word to do his work. The staff member also did not have manners to talk, instead of admitting his mistake he was back answering with a rude and loud tone stating he could not see any customer standing in the que when there were 3 people. Yet, the manager did not utter a word. There was no one at the customer desk to help the customers, I had to roam the full market to search who is the manager. I am regular customer I did not experience any misbehavior act before. The changed staff seems to be arrogant. I request you to look in this matter so that customers are fairly.

There ar some branch incharges of your outlets in Delhi, south, who acts of his own and never thinks of the customers, for whom they survive, should be made them to realize. This is the only way to earn reputation and cconsumer satisfaction. One should understand, we are paying the price for the items we purchase, its not F.O.C. Showing courtesy is the foremost for a sales person. Apart from this, extending help is also a part
of the duty as sales personnel. specially in the retail sector. Prof. Kunal Das, New Delhi-110017.

price of Skimmed slim nanadini milk 500ml

The price of 500ml pouch Skimmed slim nandini milk is Rs 20/- at Jayanagar and Rs 21/- at Ullal main road, Munesarnagar. Why this type of discrepancy? Please set it right. - Veeranna Setty R. M- [protected].