Reliance General Insurance / Bike Insurance — NCB certificate is pending

Address:Ajmer, Rajasthan

Bellow mentioned are the details of my complain against RGIL, Aimer (Rajasthan). This company is not issuing me NCB certificate because of this I am not able to avail NCB in my current policy from UIIC. Although I have sent request of the NCB to RGIL many times on Email & by post also but RGIL officials are not taking it seriously.

Below mentioned are the proof of complaint by EMAIL that I have sent to RGIL Manager Mr. Bharat ([protected]).

This is a copy of EMail which is sent to RGIL Manager>>>>>>>>>>>>>
From: Anil Shekhawat
Sent: Tuesday, January 13, 2011 3:51 PM
To: 'Bharat.Ch.[protected]@relianceada.Com'
Subject: NCB issue(Vehicle no:RJ14 SB 2661,policy no:[protected],year 2009-10)

Dear Bharat Ji,
As discussed with you, NCB issue of above policy (in subject line) is pending since long time & I need this to get NCB in my current insurance[protected] from UIIC.
I need NCB certificate from your company which can show 35% NCB given to me in[protected]. NCB (25%) certificate of last company (UIIC in 2008-09) is attached as a proof.
Please do needful in this case & do reply.

My mailing address is: C-88, indira nagar, jhunjhunu (raj.)

My Policy details from your company (RGIL) in 2008-09 are:
Policy No:[protected]
Vehicle no: RJ14 SB 2661
Engine No: DUMBMA51127

Regards,
Anil Shekhawat
Asst. Manager,
IDEA Cellular Limited,Jaipur.
M:[protected]
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Comments

Recently one of my labour who works with me purchased a Splender at guduvanchery showroom 5 months before and got the reliance insurance. While driving he got skidded and bike was majorly damaged.

When contacted the show room, he was been asked to pay the amount first and then it would be reimbursed by Reliance Insurance company and the estimation given was 20, 000rs.I am not sure how a labour can spare his 20, 000 rs amount from his pocket and then reimburse from the company. That too the response was given by Tambaram branch was very poor, as though they dont care about reliance reputation.

I am not sure whether the complaint which i am writinng now, will be considered and action will be taken or not, but thought to right first on the complaint box before preventing my friends and relatives recommending other insurance company. Asmost of my friends and relatives have reliance insurance, it would be unsafe for us if we are going to get such a response from the branch, and also if the policy is not flexible to customer.

Regards

Karthic

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