Reliance GSM Prepaid — deduction of balance without any plan | |||
Hi, My Rajasthan reliance GSM no. is [protected]. On[protected] night, without my permission or my call charge Rs 21 were deducted from my balance. And again the same thing happened on[protected] Rs. 50 were deducted from my balance. On contacting the customer service about the sudden decrease in balance. i myself don’t know that I have took any plan for my mobile service. If any plan is activated on my mobile number please deactivate it. And refund my deducted balance because i hadn't even heard of the pack before. I didn't even receive a confirmation message on my cell regarding the activation of that pack. It seems this has become a new harassment scheme to fleece out money from the customers through blatant and shamefully corrupt practices or through sheer incompetence and faulty bug-ridden systems. I hope you will kindly consider my request and arrange refund of the deducted amount from Reliance company, otherwise I compelled to quit the services of Reliance GSM. Thanks, Thanks, Durga Shankar Meena Kota (Raj.) [protected], Dhar (MP) [protected] Was this information helpful? | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Hi,
My Rajasthan reliance GSM no. is [protected]from last 2 months Continuously my prepaid balce is dedected with out informing me or without my permission or my call charges around 200 - 250 were deducted from my balance. And again the same thing happened on 12 /03/2011 20 rs were deducted from my balance. On contacting the customer service about the sudden decrease in balance. i myself don’t know that I have took any plan for my mobile service. If any plan is activated on my mobile number please deactivate it. And refund my deducted balance because i hadn't even heard of the pack before. I didn't even receive a confirmation message on my cell regarding the activation of that pack.
It seems this has become a new harassment scheme to fleece out money from the customers through blatant and shamefully corrupt practices or through sheer incompetence and faulty bug-ridden systems.
I hope you will kindly consider my request and arrange refund of the deducted amount from Reliance company, otherwise I compelled to quit the services of Reliance GSM.
Thanks,
Harinishekar