[Resolved]  Reliance GSM Prepaid — reduction of amount for the vas ussd service also after the deactivation

Address:Kollam, Kerala

I am a reliance prepaid customer from kerala. Here is my number: [protected]. The problem is here that the reliance charge me 3 rs. on daily basis for VAS USSD service. But I never activate any service or this type. I have discussed with customer care for more the 3 times but till I am facing the same problem, your customer care service is un skilled and they don’t know what is the exact problem. I have lost nearly about more than 6 rs because of this. Please help me. Please get me rid of this type of charge.please solve this problem immediately as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance Prepaid — bad service

sir, , ,
plzzzzzzzzz activate my number, , , , , , , , , vijeta vincent from patna, , , , bihar, , , , , , , , , , , , , anotherwise last option is, , , , , , , consumer court, , , , , , , , i have complaints so many time in reliance
sir plz cerry on my no.

Reliance GSM — Deactivating Problems

Anil Ambani saala Chor hai, I'm been trying to deactivate the Sms 1paisa Scheme from my mobile for last 2 Months, when i sms the request to deactivate , i get the reply saying " Your request cannot be processed". So i decided to make my balance nil so that it will be automatically deactivated. hence i made my balance nil and kept my mobile aside for 3 days, The date from which this scheme gt automatically refilled was also gone during that 3 days. Then on 5th day i refilled my Balance, and guess wat happened "This (reliance) activated my Scheme again.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
I’m using reliance prepaid connection from last few months and from last one month they starting deducting Rs.3 for some VAS USSD service for which i have never registered.I would like and request them to please stop this service as soon as possible. i have also tried to call the reliance care but it was not available at any time. My Cell no.- [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information