[Resolved]  Reliance GSM Prepaid — Worst customer service and cheating customers

Address:

Coimbatore, Tamil Nadu

Name : P.Arasuvel
Mobile no: [protected]
Subject : 51 rs deducted 3 times without subscribing that pack, thala plan 2g data got set to zero (my plan valid till jan 2013) and signal problem for past 2 months though my home is just next to reliance tower.
26/6 , mottai gounder thottam , linganoor , vadavalli , coimbatore , Tamil nadu , 641041

Hi,

For past 2 months im using this reliance gsm prepaid no ([protected])...im a new customer to reliance but totally got fed up with customer service.
i have started using this sim with thala plan (74 rs plan) 5 paise for rel to rel no n 500 mb per month for 6 months . suddenly one day i got a msg
that 51 rs gprs plan successfully activated for u n 51 rs was deducted from my account. Then same day after recieving tat msg i called to customer
care but they were not listening me at all they were saying there is no chance for deduction without subscribing so told me to use tat pack for 15 days i told to deactivate as it is auto renewal pack n they told it is deactivated . but again after 15 days money was deducted again i have called n complained they told it was not deactivated n now only they deactivating, i told to refund the money but they dint ..again on 11th october my money deducted for 51 rs plan so totally without subcribing for me 153 rs loss ....11th only they deactivated tat 51 rs plan while deactivating my thala plans 2g data also got set to zero(10th october i had 3.5 gb data balance) .after complaining they told i wil get 500 mb only on 12th but till now i dint get refund n data balance for thala plan ...i have complained several times regarding this but they wil tell its in solving state ...
Actually because of me my 5 friends got reliance gsm number but now im totally not satisfied with reliance . i got signal problem also n reliance tower is very next to my home (as tower was very near i took reliance no )..but later noticed tat there is problem in tat tower when there is no power, generator wil start after very long time til that there wil be no signal n if power there, it use to disconnect frequently while talking or using 2g internet ...

Complaint no :[protected] ,[protected] i have complained morethan 15 times but i have noted only these no's)

so kindly do the needful.....i never faced like this with any network operator really reliance sucks ....Reliance is very worst in prepaid service