[Resolved]  Reliance Gsm Service — charging access amount for replacing sim

i am the customer from jhansi (u.p east) of reliance and i am using reliance number since very long period but when i went to reliance cluster office above axis bank,elite chauraha,jhansi they haven,t issue an new sim ,they refer me to take it from reliance mobile store situated at kacheri chauraha,jhansi but there there employee charged me 70 rupees for issuing a same sim then they refer me to reliance customer help center near krishna cinema hall,sadar bazar,jhansi there they charged me 100 rupees for same reason.i want to take some serious steps against this.