[Resolved]  Reliance GSM SIM — Unnecessary balance deduction

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,

I have Reliance GSM SIM for approx 2 years,My complain is ,they have deduct unnecessary balance by default made the activation o[censored]nnecessary services automatic. I am facing a problem for last six month ,several times i have talked to customer care and try to stop all services, activated by them.But after few days they reactivate 5 or 6 services.

Around 10 - 12 times, they have deducted my balance and activated Caller Tunes, CRBT, and various others services without any intimation or confirmation from my side, on complaining they say their database shows this entry. My question is, had i activated it, would i have called them in the 1st place?? NO. The money was refunded after speaking to minimum 2-3 executives, as they disconnect the call midway of the complain.

After futile efforts of contacting them & being let down by the Reliance Family time & again, i have been bound by their response to move & raise a voice in the consumer court. If Reliance GSM services have to do everything as per their own whims and fancies, then what are the customers for ?? They have very poor after services. I am totally disappointed, and like me many more too.

Therefore I would like to request you to take necessary action against them & kindly do the needful.

Regards,
Raman Sachan
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