cheating to customer - Reliance Infocom
I am reliance GSM service user my number is 8102506741.On 17 feb i got
an SMS regarding activation of cricket pack than i contacted customer
care on same day he says you have activated this plan and rs.15/- have
been deducted and it can't be refunded.I requested CC to de-activate my plan and activate DND,
same has been de-activated and DND activated vide request no.-13084327971on 18/02/11.
Again on 23/02/2011 music station activated and rs.30/- has been deducted , again i contacted CC and quired about ,
after 01 or two hrs rs.30/- been refunded and my pack have been waived .
Again on 25/02/2011 cricket pack have been activated and amount deducted by company.I want to know how the company
are activating any service without customer request.If so company are
looting and cheating the customer by unfair means.This act is totally un-acceptable also it is against the consumer act.
Please compel the company to stop this activity
immediately .ON 27/02/2011 I CONTACTED cc around 08 PM , CC are not able to reply my quiry also they start abusing,they used very dirty
language that means "COMPANY NE GUNDA PAL RAKHA HAI LONGON KO DARANE DHAMKANE KE LIYE".sir what is going on and
how they allow to provide service to the people.I am reliance customer in jaipur
(7877592676),mumbai(9699605696)to and everywhere i face same problem
that means company are cheating the customer for their profit.Also if you visit any site related to cust. complaint many complaint you will find regarding same promblem, How much you will wait to take strict action against the arrogant company.
Please take strict action and recommend the TRAI and indian govt.to cancel the licence of reliance infocom.Also reply me if any action has been taken or not.