Reliance Infocom — LEGAL NOTICE FOR NONPAYMENT | |||
I am shocked to see a leagal noticed issued to my wife (RCOM/CRO/NOV-12/5267) for overdue payment for ther reliance mobile no: [protected] register under name the Ms.Madhavi Kanrande. This is highly unehtical and disappoting serivices offered by a telecom industry like reliance. Inspite of making a payment at the relaince register outlet in nalasopara we have been getting a legal notice on the same. We have already discontinued this number in the month of June after making a complete payment in the month of June 2012. however i was shocked to see the bill for the month of august asking us to pay Rs. 400 . Hence we register a complaint with Relaince customer care under the complaint no:[protected]. Under this complaint the reliance team somehow manage to convince us to stay with reliance and promised for a waiver of an entire charges and convert this plan into to a minimum rental plan with an assuarance stating the Bill for the month of September would have the minimun rental of Rs.99 and all other charges would be waived off. However there was one more bill for the month of september asking us to pay Rs. 600. Hence we try calling relaince customer care several times however every executive on relaince customer care kept us on hold for long time and diconnected the calls. It seems relaince who presume to be a giant in telecom industry has very unehtical and poor customer service. They need to work on qulaity of employee rather than issuing such false legal notice. Under this legal notice we have been asked to pay rs. 923. I feel this is matter of inconvenience and unnecessary harassement and need to take this matter strongly with RCOM. Thanks & Regards, Vinay Rao, Cont No: [protected] Was this information helpful? | |||
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Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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Reliance Infocom — REFUNDING OF FALSE DEDUCTION
On 24/07/2011 time 13:50 my balance was Rs. 59.71 and on 24/07/2011 time 15:26 my balance was Rs. 0.21 that time i was in train i was going from RAIPUR(C.G.) to DELHI. so i cant complain and in delhi my phone stopped working and i was unable to make a complain. i came back my home at 26/07/2011 and make a complain SR. No.[protected]. this complain had processed on 27/08/2011 time 14:56. and my balance was not credit. then again call them and they told to me that we credited your balance but due to some reasons your balance was not credited so make an another complain. and this time your balance will surely credited and then they make a complain and again my balance was not credited in my a/c and finally they said to me that ur deduction is legal because you have make a call. in response of my complaint SR. No.[protected]. but they are not satisfy me because my call rate is 50 paise/minute and my 59.50 rupees has been deducted in only1:30 hours,how it's possible.my mobile no is [protected]service provider is RELIANCE CDMA
NAME- CHANDAN KUMAR CHAURASIYA
ADD-Q. NO. 848 DOUBLE STORY MINERS COLONY BIJURI 484440