[Resolved]  Reliance Infocom — CRBT ACTIVATION WITHOUT CONSENT

Address:

Pune, Maharashtra

ON MY PREPAID RELIANCE CONNECTION, RELIANCE HAVE ACTIVATED CRBT ACTIVATION (I EVEN DID'NT KNOW WHAT IS CRBT) WITHOUT MY CONSENT AND DEDUCTED RS. 30/- FOR LAST TWO MONTHS. I TRIED TO SPEAK TO THEIR CALL CENTER BUT THE CALL GOT DISCONNECTED TWICE. I TOLD RELIANCE INFOCOM FRANCHISE AND THEY TOOK MY NUMBER AND PROMISED THAT THEY WILL SEND A REQUEST TO DISCONTINUE THE CRBT. AND TO MY SURPRISE JUST BEFORE WRITING THIS COMPLAINT, I RECD A SMS SAYING WE HAVE DEBITED YOUR PREPAID ACCOUNT BY RS. 10/- FOR CRBT ACTIVATION FOR 10 DAYS, IF YOU DO NOT WANT TO SUBSCRIBE THEN SEND SMS TO 155223 AND I SENT THE SAME. BUT WHAT ABOUT MY MONEY I.E. RS. 30 + 30 = 60/- HOW TO GET REFUND. IF ANYBODY KNOW ANY EMAIL ID OF RELIANCE. PLEASE SEND ME ON [protected]@indiatimes.com