[Resolved] Reliance Landline — Delay in termination so that they can send me bills | |||
I have requested for termination for the land-line phone before 1 month. Now each time i mail customer care they give me Service Request ID[protected] . and tell to visit the reliance outlet. And when i visit outlet they say termination will only be done by customer care. No one knows who will terminate it. Reliance service is the worst i have ever known. They are just waiting for this 1 month so that they can send me bills. And i keep getting calls that your number will be activated zero rental plan. So that i don't have to pay the monthly rental only the amount i use, but then reliance strategy in this is that they will recover this all money after zero rental monthly plan is over. even if you disconnect after using zero rental plan, you have to pay all the charges of this 2 months and that sum will be huge obviously, Other service providers are way better than this at-least they terminate on time. I am feeling like trapped in Reliance net now god knows how much reliance will loot me now as they are not terminating my phone. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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Reliance wireless landline — Excess Billing post request for termination of service
I have a landline subscribtion of reliance with Phone No. 32440686 in mumbai. During Aug08 I had put a request for disconnection of this number vide req no 74694003. After the confirmation of my request I was surprised to receive a bill for Rs. 1263.13 which included Data connectivity charges of Rs.774.19 which was never subscribed by me. When I tried to speak to your customer service they tried to avoid the query saying that they were unable to check the system & try calling after some time.I feel this was done purposefully to earn money from the genuine subscribers who pay the bills regularly.