Reliance Landline Phone — instrument faulty

I have a coneection of a fixed line phone with broad band connection. the number of this connection is[protected]. The instrument of this connection was faulty company change the insutrument after given complaint by me. but the new instrument is a refresh instrument and not working properly. lots of time the same thing happne with me with my other connections pls provide me new instrument or disconnect the number.


thankingyou.
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Reliance Info — Faulty telephone instrument

My Tel instrument FWP LSP-340 works only in handsfree mode for the past one year. Though I complained Reliance through telephone and on through their web portal. BUT TILL DATE NO ACTION WAS TAKEN. THEIR SERVICE RECORD IS VERY PATHETIC. RECENT COMPLAINTS LODGED ARE
1) 22' Nov,2007 Complaint no 59137029
2) 'RIL=[protected]' 59350133
3) 27' Nov 2007 WS/RIL-266715
my phone no. is[protected] not working
Complaint Number: [protected]

I have registered complaint regarding Non-functioning of my telephone No.32570710 about 2 months before under Comp.No.[protected]. Still my phone is not working. But they are collecting the bill every month first week. Then I called nodal officer but he also didn't give me right response. I called him twice he answered me to call my exchange. I called there also frequently there is no sufficient response. I called district officer twice but he also not giving me right response. Whenever I called him he told me to call next day

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