Reliance landphone(classic) - my land phone is not working,responsibility of showroom executives.
RELIANCE CUSTOMER CARE OFFICE (COMPLAINT’S SECTION)
(SUB : MY LAND PHONE IS NOT WORKING.)
I am a pre-paid customer of reliance Land phone(classic), my land phone number is 0471-3215198.my land phone’s fault :Basic handset is working properly, but when we made a call to concern land number(3215198)we got a message from customer care that” your land phone is switched off”.even though my land phone is working, I was made complained reliance web world, vazhacadu, trivandrum, kerala, india.I made first complaint on middle of this month, then again i was raise a complaint on 20th, 22nd, 25th, 26thand today also.I was forcefully to made this complaint because of your customer service Executive, when i call your reliance mobile web world, vazhacadu, trivandrum, india, kerala.one Mr.rajesh was attending my questions, but after some time Mr.rajesh was hand over the phone to Mr.Pratheesh.I am very sad to tell about your Executive, It was a horrible experience in my entire life, He is very hopeless employee in your entire showroom, He does n’t know how to deal a customer properly.He was insulted me very much through phone, He was abused me and my friend also.He was not taking care of my complaint in a politely way.please take necessary action against your Executive, How to deal a customer in a positive way.I feel sorry about service in vazhacadu, I was visited so many customer service centres but this is my first experience ever i met.
(Atleast please give a proper training to your executives(please give a warning to Mr.pratheesh, Mr.rajesh)for doing such irresponsible thing during his working time.His mobile number is:9388836669.)
I hope you are taken my complaint seriously and take necessary action against my complaint, I strongly believe that Reliance Customer care will solved my complaints, with in 24-Hrs.Please do your best and kindly forward reply to my one frnd’s E-mail id:-firstname.lastname@example.org.And at any time please contact my alternate mobile number:+919895493329.
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