[Resolved]  Reliance Life Insurance — Fraud commitment to impose two policies

Address:Dewas, Madhya Pradesh

Hello, I have a reliance policy (policy no :[protected] I have an issue with this as below: I was already having policy (policy no:19797428, for 5 years) and I was not satisfied with the same. Then, I got a call from an agent who was telling me that she is calling me from Reliance head office and she has another good policy. I told her about my previous experience and she told me that she will cancel my policy[protected] and add this new policy[protected] for 5 year term. I agreed for that. her name was Kashish (as she told) and agent name is "Net Ambit Insurence Broking India Limited" My Issue is : The previous policy never got cancelled. New policy was not for 5 years instead it is for 10 years. I called her many times to confirm these things but she never took up my call. My Request is: Please Cancel my policy (Policy :[protected] and refund all my money invested. Thank you. Piyush Dubey [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
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Dear Mr. Dubey,
As discussed with our representative, we have sent across a response to the concerns raised by you regarding your policy. We thank you for your patience in this regard.

Regards,
Reliance Life Insurance Team
I have not got information about my request raised during the call.
My second policy which id for 10 years, Please convert that into a 5 years term policy as discussed.

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