[Resolved]  Reliance Life Insurance — Non receipt of any official documents

Address:

West Bengal

One day I received a call from Mobile No [protected] that I am ROHIT SHARMA speaking fromRLIC'S Claim settlement Divn and directed from H.O. to settle the claim of 3- nos.policies that I have with them on SEBI's direction as too much abnormal exps. are loaded by the Co. on above policies,but at the same time I have to purchase a Policy of Rs.30000/-.
On good faith I gave a cheque No.33359 dt. 22.10.10 drown on UCO Bank(the cheque cleared on 28.10.10) alongwith photo copies of all the 3 old policies,but I am sorry that till date I have not received any official document from the Co. Rohit Sharma is also not attending my phone call.
Lastly I contacted to RLIC's nearest office at Budge Budge who written a letter to RLIC's Customer Services Kolkota who's reply is given below:-
We regret to inform you that your request for policy cancellation cannot be processed,as the above policy is beyond free- look period.
To know more about free look cancellation, please refer your policy document.
I am wondering how a foolishness reply may be given by the persons involved with such a big house.When clearly I have mentioned in the letter that so far I have not received any paper related to the policy how I can refer policy document.
I would therefore request you to kindly investigate why till date any official paper is not send and What action Co.is taking against such a fraud person.
Thanking you,