[Resolved] Reliance Mart — Bad after sales service and quality of product very bad | |
I bought Double bed from reliance mart Bangalore.The quality of the product is so bad that it is not even made up of wood it is made up of hardboard kind of material. When we purchased that bed the delivery took 15 days to come and when it was delived the person who came for assembly was totally does'nt know how to do it after hit and trial he left it half by saying i could not do it and damaged it nicely as it was not wood so the holes could be seen on it. After regular follow up with Mr Rajeev some how we managed to get the person to assemble it. Whenever I use to cal him he would say that his system and process is like that only. Now when we are shifting to new place firstly no one can open that complicated 21 or 22 pieces bed secondly again we are trying to coordinate with Mr Rajeev he is saying he could not help us as it is not in his store process and top of it he is also not picking the calls to answer.Lets see what we can do we dont have anyother option left to return back that bed which costed us 18000/- which we paid as rent for it. My advice to all"Beaware of that place" coz the time, energy and money we have lost at that place should not be done by anyone else. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
8 Comments | |
Comments
Reliancemart — Order not delivered/ do not want to return money
I have purchased three items at reliance mart and they were not able to deliver one of those items as they made billing on a demo product. therefore, i have asked to return the money. They accept that its their mistake. however, they are not willing to return the money. Instead, they ask me to come to the shop and take a credit note. when they made wrong billing, its their responsibility to return the money. The service from Reliance mart is very bad. They just want to sale their products and never respond to complaints. I bought a bed from Reliance mart in Scrtor-29 Gurgaon. The quality of the bed is very bad and it was broken with in 4months of purchase. I launched a complaint but they never send a person to mend it. I have been following up them for last 3 months ...but no response. The who manages the furniture section is dumb about the complaints.
something similar has happened with me also. please this a heartfelt advice to all the indians that dont buy anything from reliance mart anywhere in the world.
i was purchased wine and bear from reliance mart bannergatta road . for billing i used my debit card they guy Mr. john swiped my visa card and told me it is declared final i went nearest atm fabmall i withdow money same time i cheked my mini statement it was showing the amount Rs.950/ is debited from my account to reliance hyper mart. it was happened on 31st october evening 7.00pm . today i went asked Mr. john is not available they said. i spoken one person Mr.Ravi . krishnappa . He is not able to solve my problem. i didnt any other resposible person there
Reliance MART — non slip membership card
As we have purchsed split A/c from Reliance Mart we are the memeber of Releance one memeber ship> on the date oof purchsed we have not swip our cards to add point in memebership cardnow, they are denay yo accept this
so,please revert on the
regards
hemendra-079-[protected]
Reliance MART — after sales delivery
These people are so damn sick that after getting full payment they just don't care about their customers.Having your own product deliverd seems like fighting a war..Worst after sales service11%
Complaints
923
Pending
0
Resolved
97
+91 877 664 0030
+91 22 4017 6400
19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati, Tirupati, Andhra Pradesh, India - 517501
View all Reliance MART contact information
fabmall — rude behaviour of staff
i would like to bring to notice the rude behaviour and careless approach of fabmall staffs towards customers.The staff of HULIMAVU,BANGALORE fabmall have no respect for the customers.they argue and create a big fuss even for small matters when the customers do not provide change.i visit this fabmall regularly but the situation is getting worse day by day.argueing with customers,behaving rudely and non cooperation is regularly seen in the store.i urge the owners and respective authorities to look up into the matter and get the entire crew along with the store manager to be replaced immediately.