[Resolved] Reliance MART, Faridabad — Overcharging and Intimidation

[Resolved] Reliance MART, Faridabad — Overcharging and Intimidation

V Vinod J Kaul from Jaipur, Rajasthan

I was forced by Reliance Mart, Faridabad Service Carpenter to pay Rs. 300/- as service charges towards reallocation of a bed from one bedroom to another that was purchased from the Mart recently. On my resistance, I was threatened by the service staff in presence of my family (two kids aged 9 yrs. & 3 yrs. and my wife} who refused to leave my house unless paid. Sensing trouble, I agreed to pay but only after I received a due receipt which the service staff again refused to issue quoting company policy. I spoke to the customer desk of Reliance Mart who apologised for wrong committed by their service staff and promised that the erring staff will be removed from service immediately.I am now concerned about the safety of my family as the service staff left my house in a rage and warning me of dire consequences if I complained. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

RupeshChauhan

from Lucknow, Uttar Pradesh

My self, RupeshChauhan, i puchased an dinning table ( 4+1), on 8.8.2010, when the carpenter came to assamble on 11/8/10, the chair was rusted, so i refuse to take chair, i talk to mart immediately they assurance me they exchang Chair, but now 16/8/10, till i dont got Chair & i talk to many times in mart they only gave promise but dont do any thing, can u assist me,

skvirmani

from Delhi, Delhi

I also had a chance to buy grocery items from Reliance Mart, Faridabad on 9thy May 2011. One of the item was water melon which was weighed at 1.936 Kg @ Rs. 10/- per kg with atagging of Rs. 19.36. However the cash counter raised a bill at Rs. 12.00 per kg witha total rpice of Rs. 23.23. The question is not of Rs. 4/- being charged excess but the integrity of the application software becomes doubtful. The public is advised to check at the counter itself. While I am now taking up the case with the Reliance Mart as I have saved the tag pasted on the item as well as the bill raiesd. S.K.Virmani/ [protected]. I will also advise Mr. Kaul not to worry about the threatning of their staff.