Reliance Mart — Wrong Charging

Reliance Mart — Website related issue

Dear Sir,

this is not particularly a complaint rather than a suggestion. Most of the companys' site ( not only Reliance Mart.......) are not user friendly and I believe they are deliberately made so.
When one try to register a complaint, there is no method to get the receipt or proof that they have registered a complaint to the company ( here Reliance Mart). It says we will revert. I

Loopholes which company can exploit:

1.If the complaint is serious they can even manipulate the timings,no-receipt etc.
2.the procedure ( in other case not Reliance Mart/..here HSBC Bank) is very lengthy and sites do not work properly. I couldnot even register my cases citing so many errors in data. On the other hand it should be made very simple. Say if one has to register a complaint ,it should be as simple as this ( consumer forum site ) Guidelines can be made that complaint details on 1st round should be very simple,elaborate details should be made at 2nd round or so.


Thanks ,
MM( [protected]@yahoo.com)

Find the below attachment of the bill.
In which they have charged more than MRP

RELIANCE KA SISTUM HAR STORE PAR WEAK HIA

This is their strategy to loot customers who don't verify their bills