[Resolved]  Reliance Mobile GSM — Caller Tune automatically changed without consent

Address:Mumbai Suburban, Maharashtra

Hello,

I have always had the normal "tring tring" sound as my callertune........but last week, it was automatically changed to a reliance tune with a message saying "reliance mobile is now 3g, please contact us to switch to reliance immediately"

I have called customer care 10 times already, each time i am told there is nothing they can do.....and it is out of my control....they also say that if i wish, i can pay rs 40 per month and subscribe to some other caller tune, but if i dont pay, i cannot de-activate their imposed reliance tune.

RIDICULOUS!! ILLEGAL!!!!!
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance GSM — Automatically caller tune imposed

I'm using Reliance GSM service, Mobile no [protected], At 4.44 AM 23.07.10 automatically I received a massage from Reliance that You are subscribed to caller tunes at Rs1/2 days and deducted money for the same automatically without my concern. I've tried to contact customer service several times, but they have not received my call. Please return my money and cancel my worst tune immediately.

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