Reliance Net Connect — Speed problem. it's too slow

Address:

Pune, Maharashtra

hi sir, i am using reliance net connect. its speed is too slow. while taking customer executive had told that its speed is 3.2 mbps. but when use it its speep doesnt cross 100kbps only. and i cannot download any movies and cannot see movies online. please take these complaints seriously and kindly resolve it as soon as possible. i hope reliance response to customer complaints.