[Resolved]  Reliance Netconnect Broadband Plus — Vriti is Cheating customers

Address:

Chennai, Tamil Nadu

Hi

I have taken a reliance netconnect Broadband+ from vriti infocom.

story goes like this

1. I got a call from Vriti infocom executive response to my enquiry in reliance Netconnect site.

2. I am in need of high speed internet connectivity, as a part of my job, I have to work from home for that i need speed Internet conenctivity.

3. I Got a call from vriti, I asked him that what will be the speed you can provide me in perungudi, chennai. The executive was telling me they can provide more than 3 Mbps and min 2.5 Mbps data speed. i told them i need min 2 Mbps speed because i need high speed internet connectivity and its a part of my work.

4. He told Min you will get 2.5Mbps otherwise executive will refund the amount
5. So i just believes him and i took the connection,
6. After taking the connction, I have to run behind them to get the activation for four days.
7. once i got the connectio i could see my broad band speed is 150KBPS maximum and average is 50-60 KBPS..
8 After that i tried to call them no body is responding my call, after sometimes they have started rejecting my call. when i call to reliance they are saying they can only give the assurity for 250 KBPS...

9. What the logic is that i should pay for 3.1 Mbps and they can provide only 256KBPS...

10 then i was calling and calling finally one guy has come from vriti and he was started doing something on my laptop after sometimes He told he will come with new device and he went.

11. From that incident onwards i am not able to browse also. that device got stoped working..I am giving His number here [protected]

12 So i started calling him all the time he will reject my call. I could see that he is attending some other call because he will be in waiting mode sometimes.

13 But whenever i call him he wont respond to me either he will just cut the call.

14 Now I dont know what can be done.

15. I lost 2300/ for device and my package is 750 per month my bill is also generating

16 I dont know what should i do, should i pay the bill or what??
17 Wheneveer i trid to cancel the netconnect proadband connection, They are saying I should pay some amount to disconnecy also and i will also loose the device cost of 2300/ Rs

18 I need help from Consumer Court.. Pls help me out..

19. these guys sare cheating peoples like anything.