[Resolved]  Reliance Netconnect Broadband Service — Credit Limit Ordeal

Dear Sir/Madam,

MDN NO: [protected]
Activation Date: 10 july 09
Services Discontinuation date : 18 july 09, 10:30 am
Credit Limit: Rs 2000
Un billed usage: Rs 0.


On 21 July 2009, after contacting web world, they told me that the un billed usage is high and there is a pending amount Rs 9000+, after the payment of which my broadband services will be continued.
But when i checked the un billed usage, its showing me Rs 0.
There are few things which are not clear to me.

1) What does the term "Credit Limit" means?How does it works ?
2) If my credit limit is Rs 2000, then how could i able to cross the limit(to such an extent !) ?
3) Shall i considered that it is the fault of the system ? If yes then i m victim of that deficient system due to which the bill has grown to such a amount.
4) How I m unable to view my unbilled usage ?

Your earliest response in this respect will be solicited.

Thanks
Shubhashish Bhowmik