[Resolved] Reliance Netconnect — can't sort out difference in core balance and available balance | |
sir, today only after 2 months of being a customer of reliane netconnect, i came to know from a third party that i can see my usage of reliance netconnect through e care. I tried this before with the customer care num mentioned in the cover of the siad datacard, but a prompt reply without any help was deliberated. when i enquired about my usage details, most of the time, i was not able to retreive the info. however, atlast i got the details, which mentions that my net core balance as on 19 jan 10 is lower than my netconnect balance. pl let me know my available balance for jan 10, as i have recharged for rs. 500, which allows 700 mb download. i am afraid of connecting to the net, as i have heard that reliance netconnect is also in favour of minus billing. i don't want my services to be terminated. also, i am very happy with the speed acquired by the netconnect broadband +, but more often it slides to 1 x, which has no cure. can there be a solution for this. if i need to do something, please let me know. yours sincerely Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
you can avoid goin into the 1x mode by changing the settings in network by choosing the broadband insted of the hybrid ... but this may result in disconnections in absence hsd network
dear sir,
I am unable to use reliance net connect as I have charge my data card net connect with rs. 250/- on[protected] from reliance shop udaipur rajasthan.
Please help and check my services why not working.
MDN number [protected]
RSN number RZTCDC[protected]
Himanshu sharma
I am unable to use reliance net connect as I have charge my data card net connect with rs. 250/- on[protected] from reliance shop udaipur rajasthan.
Please help and check my services why not working.
MDN number [protected]
RSN number RZTCDC[protected]
Himanshu sharma
my core balance in the net connect is -0.98mb but my main balance is 1.5gb.will there be any problem
because of negative core balance?
because of negative core balance?
HOW CORE BALANCE IS GETTING EXHAUSTED ONCE IT IS NOT SHOWN IN TERMS OF DATA USES LIKE 1GB OR 500 MB BECAUSE BIT IS GIVEN IN TERMS OF RS BUT WHILEW CHARGING IT IS SHOWN IN GB FOR DATA USES.
dear sir
I am customer of reliance net connect from 2 year and i am very satisfy with your services but i have complain regarding my online recharge cancellation and debited extra money from my ATM. as i have done online recharge on the day of 22/09/2013 of Rs. 255 09:10:59 is Failed but my money has been debited from my canara bank atm AND TRANSACTION ID/ CHEQUE NO IS[protected]. but that day my next recharge was successful and money was debited again so whenever i complain through live chat they just said you get 1 gb data but not solved my problem it is 5th day kindly solve my problem and credit my money in my account of cancelled instant recharge Rs. 255. and also i have a mail confirmation of your customer care regarding cancellation of my recharge.
My complain id.[protected]
Netconnet no. [protected]
I am customer of reliance net connect from 2 year and i am very satisfy with your services but i have complain regarding my online recharge cancellation and debited extra money from my ATM. as i have done online recharge on the day of 22/09/2013 of Rs. 255 09:10:59 is Failed but my money has been debited from my canara bank atm AND TRANSACTION ID/ CHEQUE NO IS[protected]. but that day my next recharge was successful and money was debited again so whenever i complain through live chat they just said you get 1 gb data but not solved my problem it is 5th day kindly solve my problem and credit my money in my account of cancelled instant recharge Rs. 255. and also i have a mail confirmation of your customer care regarding cancellation of my recharge.
My complain id.[protected]
Netconnet no. [protected]
sir
Reliance is not providing their services honestly in India
they just confusing their customer and looting the money
what is the difference between a thief and a company.
if they took money from customer then not provide the service what they promise
my data balance was 45Gb they upgraded CDMA to 4G my data balance become zero
they told me your data balance become zero now you have to recharge again
why reliance doing this in india.can they do this in any other country ?
govt of India has given licence to loot the indian?
i need my 45GB data balance in my 4G sim.
Regards
vishal
data card :[protected]
Reliance is not providing their services honestly in India
they just confusing their customer and looting the money
what is the difference between a thief and a company.
if they took money from customer then not provide the service what they promise
my data balance was 45Gb they upgraded CDMA to 4G my data balance become zero
they told me your data balance become zero now you have to recharge again
why reliance doing this in india.can they do this in any other country ?
govt of India has given licence to loot the indian?
i need my 45GB data balance in my 4G sim.
Regards
vishal
data card :[protected]
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Reliance Broadband+ — Not update the balance and unable to connect.
Dear Anil Ambani,I appologize for what i am going to say. I recharged my broadband with Rs1500/- the balance is not updated till now and i am not able to connect to net also I called customer care they said that talk to reliance web world where you have recharged then i called reliance web world they said call customer care so i am hanging between customer care and web world, no body is taking responsibility to resolve this.
This really a very bad services provided by reliance. My MDN no: [protected] and the speed what is was getting is 20-30 kbps in the coverage area of HSD. I called the customer care for this but nobody has taken any steps to resolve.
This kind of services is not expected by such a big and established company.