Reliance Netconnect — Deactivation of connection

Address:

Mathura, Uttar Pradesh

It was all going very well until the month of February this year.
I got a call from Reliance explaning me about the newly launched advance 6 months rental plan
wherein if i pay 6 months rent in advance i will get a good discount. I happily paid Reliance for that plan
but that was the beginning of absolute harrasment from Reliance. In the month of May they deactivated
my connection. When i called them,they said i havent paid the bill. I went to Reliance office in Mathura twice.
They said there is some technical problem due to which the money that i had deposited was not there in my account.
And so, they raised the bill and subsequently deactivated the connection because of so called non-payment of bill.
They called me cheat and accused me of stealing. This is what you get once you've paid a 6 months advance to the
company. Even the local office is of no help.I somehow managed to get the connection started but then they deactivated ]
my connection once again citing the same reasons. My business depends a lot on internet and in this city ,we do not have any
options. I have been losing business beacuse of Reliance. It is so ironical that a company which has it's name as 'Reliance'
is not reliable at all.
Folks, think twice before buying reliance. Because, even if you pay them and they give you the receipt, chances are that the workers
there might take the money. although you have the receipt to prove it otherwise, but they take so long and also create so many issues
that you would start wondering if you just sold your life to reliance.
My plea is falling on deaf years till now.
Ashwin Agrawal
Netconnect No: [protected]
Mathura
Mob:[protected]