Reliance Netconnect — Cancellation not possible in nearest branch

Address:

Ernakulam, Kerala

I had taken a data card for internet connection 5 years back. I took a new laptop just 3 months back and found this data crd which is old model not compatible to new laptop. I went to Padamugal/ vazhakala Reliance world and I was told since billing cycle is 22nd only on 23rd it can be cancelled. Or I have to go to an office 15 km away and that also the branch guys are not sure even if they can do it before 22nd. fantastic service for opening account but to close or get any service worst possible product and customer support.