Reliance Netconnect — Over billing

Address:

Pune, Maharashtra

*DATE :22.10.2011*
*mdn:**[protected]
*.DIO INTRACTION ID:[protected]*
HSD_Retention Request_Vol Migration_Retained at L1_Personal Custmoer has made request for Service Termination due to Reliance Service Billing/Monthly Rentals are too Expensive but convience him & explain about Retention Tools so he is Retained under Retention Tool Plan "3 GB Day & 10 GB Night @ Rs.600"
MDN : [protected]
Caf No.: [protected]
Cust Name: KUMAR KUNAL

I have made numerous rounds to Reliance web world Aundh, made numerous calls to reliance apellate authority and wasted a lot of money, time and efforts now in getting my bill rectified but I have got only the most uncooperative response.
Even though request was submitted for plan change on 22 october'2011 itself, the plan was changed effectively only in feb 2012, that too after repeated reminders. The bill for the past months november onwards is according to last plan only. Even though we have run around in circles for last 2 months...this bill is not getting rectified.
We have the proof of this email communication between reliance centres for plan change.
There is overbilling of rs. 2300. Why should we pay our hard earned money to fill reliance owner Anil Ambani's pockets.

Shame on reliance! Stop cheating customers! We also work hard for our money.


-
Kunal